Calls cost up to 7p per minute for 0845 and 0844 numbers, plus your telephone company’s network access charge.

Very Customer Services Phone Number

We will forward you call to Very to speak to their customer service about your order.
Click to call 0845 459 9863

How do I return my item to Very?

When you need to make a return, you can do this by following a few steps via the website or contacting Very customer services. If unsure of what to do, give them a call. Alternatively, you can log into your account.  Request a return online by following these steps:
  1. Log into My Account.
  2. Select the “Returns” tab.
  3. Find your order and select the item or items that you wish to return.
  4. Follow the return instructions.
  5. Select your return option and you are done.

Packing up a return parcel for Very 

When returning an item, it is advisable that you use original packaging where possible. All Very’s return services are free, just phone Very customer services. The return options available are:
1. Collect+ (up to 10 kg).  Return of items to any of the 5000+ collect stores in the UK. For convenience, most of them are open till late all days of the week.
2. Post office (up to 10 kg).  Return of items via post office. It is important to note, that any items exceeding the ten kilograms weight limit, will incur a charge.
If in any given case the item is faulty.  What you need to establish first is whether your item is electrical or non-electrical. Returns for non-electrical items are easy. All you need to do is, via my account, follow Steps one to three above.   Then select your reason as “Faulty” and follow the return instructions, select your return options and that’s it.

What if my item is faulty?

However for electrical items.  When you log in and indicate your item as “faulty”.  The relevant electrical supplier number will provided. If you call the supplier and the item still needs to be returned, then using the above instructions.  Return your faulty item online.

How long do I have to return a parcel to Very?

Before returning an item it is important to note that items must be returned within twenty eight days of receipt.  Product is unused.  Security tags are intact  A completed returned goods note is placed in the bag with the items and stick the return address label over the original label. All items are inspected upon return and you can track your track depending on the means you used to send it back.
Transaction history in My Account enables you to track your refund after a return. If you have any queries regarding your return you are free to get in touch with Very by calling or contacting the advisers team.

Very Products


For men, women and children.


Interactive toys for all ages.

Sports & Leisure

Sports clothing, equipment and camping.

Home & Garden

Homewares, furniture, gardening and DIY.


Computing, sound & vision, gadgets, appliances and phones.

Gaming & DVD

Games, consoles, music and books.


Gift ideas for men, women and children.


Rings, necklaces, bracelets, watches and earrings.


Make-up, perfume, aftershave and grooming.


Very always have a number of offers.


If you are unsatisfied or unhappy about a service or product, you can contact Very and they will work to the best of their ability to make you a satisfied customer. The Customer Service Team will always be listening to your complains and you can reach them via phone by calling the phone number on this page. You can also complete a web form or directly write to Very through the following address.
Customer Excellence
Sandringham House
Sandringham Avenue
One can also get in touch via Twitter or Facebook. Also, there is a chat option in the help and my account areas thus giving you many means through which you can get in touch.

About Very

Very is an online retailer selling a huge range of goods and clothes.  First of all you create an account.   And then consequently, you can place an order online by creating an account and easily purchase items to be delivered.  If you need to speak to Very customer services, just give them a call using the phone number on this page.

Very also offers customers deals and discounts on selected items which means that you get to acquire items at cheaper prices. Very is dedicated to ensure convenience for it’s customers by giving them a good shopping experience and ensuring that goods are delivered on time. To make this possible, has a number of strategies to ensure that goods bought reach their clients. A very good feature is the Click and Collect feature which enables customers to receive their item within one day as long as they place their order by 7 PM, Sunday to Friday. It is important to note that this mostly applies to small items. However, all items at the end of the day reach their clients.

Very Customer Services

Amazingly, Very customer services are open 7am – 11pm, every day of the week!

Very Customer Services

We can forward your call to customer services, by using the number below.

Click to call 0845 459 9863

Calls to 0844 and 0845 numbers cost 7p per minute, plus the standard telephone access charge for you telephone provider.  Number Search is a call connection service.  Hence, we are not associated with the businesses, companies or organisations listed in our directory.

Skyways House
Speke Road
L70 1AB

Opening Times for Very

Day Opens Closes
Monday 07.00 23.00
Tuesday 07.00 23.00
Wednesday 07.00 23.00
Thursday 07.00 23.00
Friday 07.00 23.00
Saturday 07.00 23.00
Sunday 07.00 23.00
Customer Services
Very offers customers more value.  It has come up with Myvery mobile application for both android and ios which enables customers to be able to shop faster, match styles,track orders, view their balance and even syncing all their devices.
Very also offers good customer services aimed at ensuring a customer does their online shopping efficiently. This services include customer care services. The advisers team has been set up to ensure that customers get any relevant information that they may need. This may be inquiry about an item, need of clarification on the company’s policy on a specific matter, complaining about a service or product, whatever your need is feel free to get in touch with the relevant team. The phone number to call in case you wants to forward your call to their Customer services team at the top of this page, 7 am to 11 pm throughout the week.
Delivery Service
Delivery services are also one of the services offered by Very. One can be able to choose a delivery option, track an order, cancel an order, reschedule a delivery, inquire about a late delivery and even know whether the item is out for delivery.   You can also contact to inquire about a delivery in case of extreme weather conditions.