Calls cost up to 7p per minute for 0845 and 0844 numbers, plus your telephone company’s network access charge.

On the Beach Customer Services Number

We will forward you call to the On the Beach customer services phone number
Click to call 0845 459 6510

On the Beach Travel & Holidays

On the Beach is a UK based travel retailer that specialises in holidays through-out Europe. They have a fantastic, easy to use website, with some great offers on holidays.  

They are based in Manchester and offer 24 hour support.

On the Beach Customer Service Contact Number

On the Beach customer services are available for you to contact six days a week. On the Beach are very customer focused and they will do everything they can to help you have a fantastic holiday experience with their services.

On the Beach customer services can help you with any query related to your holiday or flight.  Including, the latest deals and offers, your holiday requirements and cancelations.  If you have fallen ill before your holiday, you will need to speak to the On the Beach customer service team, who will help you.  If you would like to call them, you can contact them on 0845 459 6510 and we will forward you call.

On the Beach Best Deals

On the Beach provide some fantastic package holidays and all-inclusive holidays. On the Beach have a good reputation for offering excellent holiday deals and some amazing destinations.  They offer a wide range of holidays from exclusive, adult only, family orientated and cheap holidays.

On the Beach are constantly offering good deals and latest offers on their holidays.  So if you spot a good deal, it maybe worth contacting them straight away to secure your holiday price.  Prices greatly depend on the destination you are traveling to and the time of year and day.

Tips to getting a good holiday deal:

  • Book your holiday as early as you can before you want to travel
  • If you don’t have children, think about traveling in term time
  • January is often the best month to get the best holiday deal
  • Buy flights first thing in the morning
  • Start a long haul flight from a main city in the UK, such as London
  • Try and include a Sunday night in a hotel stay
  • Fly first thing in the morning
  • Weekend breaks to business locations are good deals
  • Look out for Black Friday Deals in November

On the Beach Latest Travel Information and Updates

On the Beach provide regular travel updates on their website.  This will alert you of any current issues with travelling using their services.

Always use a flight checker to check your holiday flight before your travel.  Just go to the website of the airline you are traveling with and find their flight checker.  They will give you live information related to your flight.  We recommend that you do this, at least one day before you travel and the the morning you leave for the airport.

It is well worth creating an account with On the Beach, as they have a ‘Manage my booking’ section on their website.  Managing your booking online will allow you make changes to your holiday or add on extras.

On the Beach Flying With Children

It is important to know the specifications of the airline you are travelling with, when flying with children.  It is also important to understand the required documents for flying with children that are not your own, even if you are related.

On the Beach want you to have a brilliant holiday when travelling with children.  Their customer services can help you with any query or questions about traveling with your child or children.

On the Beach aims to:

  • Find you a holiday that is suitable for your family
  • Offer you toddler friendly hotels
  • Provide lots of hotel choices with kids clubs
  • Get you the best deals on free kids places

See their Kids Included Holidays

How do I cancel my On the Beach holiday?

All calculations are done through the online ‘Manage my Booking’ system.  If you need help registering with the online service and logging in to your holiday, please contact the On the Beach customer services.

How much is it to cancel my holiday with On the Beach?

There is no standard cancelation charge to cancel your holiday.  The money you will lose, will depend on your holiday and the time left until you travel.  Once you are logged into the Manage My Booking section of their website, if you go to cancel my booking, a full breakdown of costs and charges will be displayed before you action any cancelation procedure.

On the Beach Complaints

On the Beach want their customers to have a wonderful holiday, so you use their services again.  As soon as you have an issue related to your booking or holiday, contact their customer services or ask to speak to your holiday representative at the airport or hotel you are staying at.

You you speak to them as soon as possible, you have a high chance of the problem being resolved and documented.  You can phone them on 0845 459 6510 and we will forward your call to their customer services.

On the Beach complaints:

  • If you are in the airport, report your complaint immediately
  • If you are on holiday, report your complaint immediately
  • Once you return home, contact their customer services straight away
  • All complaints must be made within 28 days
  • Follow ABTA guidelines when making a complaint
  • Include your holiday reference number

On the Beach Customer Services

Additionally, On the Beach customer services are open Monday to Saturday 9am – 5pm.

On the Beach Customer Services

We can forward your call to customer services, by using the number below.

Click to call 0845 459 6510

Calls to 0844 and 0845 numbers cost 7p per minute, plus the standard telephone access charge for you telephone provider.  Number Search is a call connection service.  Hence, we are not associated with the businesses, companies or organisations listed in our directory.

On the Beach Limited
Park Square
Bird Hall Lane

On the Beach Opening Times

Day Opens Closes
Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm
Saturday 9am 5pm
Sunday Closed Closed