Calls cost up to 7p per minute for 0845 and 0844 numbers, plus your telephone company’s network access charge.

Next Customer Services Number

We will forward you call to the Next customer services phone number
Click to call 0845 459 0433

About Next Customer Services

Next customer service call centres are based in the UK.  Their customer care team is trained to a high standard and focuses on quickly resolving your query.  They are quick to deal with returns or complaints.  Call their customer services and they will be able to offer you assistance regarding your sale or purchase  from a Next store or Next online.

Next are known for their quality clothes for men, women and children and their high standard of homewares and home furnishings.

How to contact Next customer services

Importantly, Next focuses on quality clothes and homewares.  If you need to speak to their customer services, they will endeavour to resolve any problem or help you with your query.

Next customer services help you resolve issues from any goods bought from their stores, of which they have over 500 store in the UK.  They will also help you with any questions about clothes or furnishings on their online website store.  Priding itself on being a good employer, Next customer services are well trained and happy to help you.

What do Next sell?

Famously known for their high quality clothes and business attire.  Next have always impressed customers with their tailored fit clothes at low prices.  Every detail in factored into their designs, from the quality material to the functionality of their clothes.  Aside there incredible quality clothes.  Next also sell homewares, accessories and furnishings for your home.

Their ranges are always being renewed to offer the latest trends

Next Home sells:

  • Furniture
  • Sofas
  • Table and chairs
  • Home accessories
  • Kitchen accessories
  • Large appliances
  • Fitness equipment
  • Lighting
  • Bedding and curtains
  • Textiles and rugs
  • Cushions
  • Mirrors
  • Storage
  • Seasonal goods

Next clearance and Next sale

Everyone loves a bargain, especially when it is for highly sought after goods, such as Next fashion and Next furniture.  The clearance and sales at Next have always been very generous with their discounts.  Making their clearance sales on their latest range and Next January sales very affordable.

It is worth checking on the Next clearance section on their website on a monthly basis, as most of their clearance items are often less than half price!

Next offer clearance bargains on clothes, brands and homeware.  Their online store makes it very easy to navigate their best offers and quickly order a bargain.  You can sort the item by high or low price or view just the clearance items in a certain category.   For example, you may just want to look at all the clearance furniture in the ‘Dining Furniture’ category.

How do I complain to Next?

We can help you follow the Next complaints procedure.  The first step in complaining to Next is to give them a call and speak to one of their advisors.  It is possible your complaint can quickly be resolved.  If you need to spend photographs or evidence to Next about your complaint, please ask customer services for the email address where to send you’d complaint and photographs.

It does not matter how large or small your issue is.  Next strives to keep a positive customer base and wants their customers to be satisfied when making purchases from their store or online.  If you would like to speak to Next complaints, you can ring 0845 459 0433 and we will forward your call.

Complaints options:

  • Call customers services
  • Speak to an adviser in store
  • Email their customer services
  • Write to their head office
  • Message them on social media

How do make a return to Next?

Contacting Next customer services, will give you advise on how to return all or part of your order to Next.  Next will issue you with a returns label to fix to your goods, so they ca be traced and identified with your order.  It is important to keep a record of this and also put a copy inside your returns package.

Do I pay to return an item to Next?

There are three methods to return your purchase to next.  Depending on which method you use, will depend on if you are charged for the return. The charge of the return also depends on the reason for the return.  Damaged or faulty goods returned within a certain time frame, will not be charged for.

You can return your purchase to Next by:

  • Courier from £3.99
  • Return your purchase to a store for free
  • Truck returns for furniture from £30

Where can I find Next size guides?

All fashion retail stores provide size guides.  When you buy clothes online, it is important to measure your requirements, so you can ensure a good fit.  This will save you time on returning your good if they are the wrong size.

Next size guides:

Next Customer Services

Additionally, the Next customer services are open Monday to Friday 8am – 8pm and 10am – 6pm at the weekend.

Next Customer Services

We can forward your call to customer services, by using the number below.

Click to call 0845 459 0433

Calls to 0844 and 0845 numbers cost 7p per minute, plus the standard telephone access charge for you telephone provider.  Number Search is a call connection service.  Hence, we are not associated with the businesses, companies or organisations listed in our directory.

Next Retail Ltd
Desford Road
LE19 4AT

Next Opening Times

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 10am 6pm
Sunday 10am 6pm