Calls cost up to 7p per minute for 0845 and 0844 numbers, plus your telephone company’s network access charge.

Boots Customer Services Number

We will forward you call to the Boots customer services phone number
Click to call 0845 459 2102

About Boots Customer Services

Boots is a UK based pharmacy retailer with stores in the UK, Ireland, Norway, Thailand and other parts of Europe.  They have over 2500 stores, just in the UK alone.   Most town centres throughout the UK have a Boots pharmacy.

Would you like to speak to a member of staff at Boots?  We will put you through to the Boots customer services phone number.  If your call is about something your have bought from Boots, it will help speed up your phone call if you have your reference number or order number to hand when calling Boots.  If it is regarding the Boots Advantage Card, please have your customer number or postcode to hand.

How do I contact Boots customer services?

The Boots customer services are simple and easy to contact.  If you need the Boots contact number or Boots phone number, you can get in touch with them for help with your online order or store order.  They aim to help deal with all your questions and queries as quickly as possible.  Contacting the Boots customer services is done by phoning the number on this page.  If you want the Boots phone number to contact their customer services, you can use 0845 459 2102 and we will forward your call directly to their customer services team.

By ringing the Boots customer services, you can get help with your Advantage Card points, order issue, return or refund as well as many other issues or questions.  The Boots phone number is available on their website or you can ring the number on this page and we will forward your call so they can help you will your question or query.  There are number of services that Boots customer services can help you with.  Do you need more information about your Advantage Card points?  Do you have a question about something you wish to buy?  Would you like to get in touch with one of their stores?  Phone the number above and let them know what you need help with.

How to replace your Boots Advantage Card

Boots Advantage Card rewards customers for shopping with them.  You can use your Boots Advantage Card points to buy anything from in store or online.  You can earn 4 points for every £1 that you spend, and even having an Advantage Card account, you will receive special offers and promotions.

Boots App

Boots offer an app exclusively to Advantage Card members that you can download to your phone.  This is available on the Apple app store or Google Play.  The advantages to having the app are:

  • Use your phone to collect Advantage Point when shopping in store
  • Check your Advantage Points balance
  • Shop from the app
  • Find the nearest Boots store
  • Print photographs and collect same day from a store
  • Manage your prescriptions
  • Health information and well-being subjects and guides

Lost or Stolen Boots Advance Card

If your Boots Advantage Card has been lost or stolen, do not worry!  Contact Boots by ringing 0845 459 2102 and we will forward your call to a member of the Boots customer services.  They will cancel your old card to prevent it being used by someone else and issue you with a new card.  As long as your points have not been used on your old card, they will transfer them to your new card.

How do I make a complaint to Boots?

An excellent level of customer service can be expected from Boots, but should you feel the need to make a complaint to Boots or give Boots feedback on their products or services, you can contact them to raise an issue.   Boots will deal with a magnitude of complaints, including:

  • Issue with an order online
  • An item you have returned to Boots
  • Health issue due to a product or allergic reaction to a product
  • A complain about the Boots Advantage Card points
  • Complaints about a member of staff in Boots
  • Delayed delivery from an online Boots order
  • Prescription complaint
  • Unsatisfactory service complaint
  • Failed coupon code complaint
  • Online account technical issue complaint
  • Opticians complaint
  • 3 for 2 complaint


How do I return something to Boots that I bought online?

If you log into your account or use the phone number 0845 459 2102 and we will forward your call to the Boots returns customer services.  Boots customer services can give you advice on returning your item to them via courier or the post office.  Once your order has been located, request a returns label for Boots items if your item was bought within the last 35 days.  Package your item up using a strong bin bag or suitable packaging and attach your returns label and take to the post office.  Don’t forget to put a copy of your order inside the parcel, just incase the return label comes off your parcel.  It will take about two weeks for your return to be processed via courier.

Boots Customer Services

Currently, the Boots customer services helpline is open seven days a week 8am – 6pm.

Boots Customer Services

We can forward your call to customer services, by using the number below.

Click to call 0845 459 2102

Calls to 0844 and 0845 numbers cost 7p per minute, plus the standard telephone access charge for you telephone provider.  Number Search is a call connection service.  Hence, we are not associated with the businesses, companies or organisations listed in our directory.

Head Office
Boots UK Limited

Boots Customer Services Opening Times

Day Opens Closes
Monday 8am 6pm
Tuesday 8am 6pm
Wednesday 8am 6pm
Thursday 8am 6pm
Friday 8am 6pm
Saturday 8am 6pm
Sunday 8am 6pm